Customer SWOT Analysis

A New Feature is available to add to your Process:  Customer SWOT Analysis.   This feature works exactly like the internal SWOT Analysis, but provides teams with a place to think about the Customer's Strengths, Weaknesses, Opportunities, and Threats to help identify Mutual Objectives.

This feature is activated by Customer Type under settings.  Additionally, a widget is available to add to existing Summary Layouts and the '9 Box' Option is available as well.