Customer Scorecards: Unknown and N/A Answers.

Scorecards will now offer two additional answer options for all Scorecards:  Unknown and N/A.  Unknown allows teams to set a placeholder / reminder that this is information they still need to confirm.  N/A or Not Applicable allows Teams to state that this question does not apply for this Customer.  Selecting this effectively removed the question from the overall scoring model for more precise tracking.  Both values are automatically included in existing Scorecards, Reports, APIs, etc.